|
Watch the video to find out..+ |
OnPulse Program
Product Support Redefined
With the OnPulseTM Program, Cymer transforms the light source service model from an unpredictable number of complex and costly transactions to a single, predictable streamlined multiyear support plan. Productivity with Transparency. OnPulse establishes a partnership that assures optimal laser performance, provides service tailored to your needs, and provides exclusive access to the latest technologies for high availability and extendibility. Because we take full responsibility for maintaining laser health, you can decrease operational and financial risk, and optimize for productive uptime. Service on Demand. OnPulse provides remote real-time monitoring for installed laser light sources through Cymer’s Tactical Operations Center (TacOps). This approach helps minimize unscheduled down time and leads to planned, scheduled maintenance. Cymer field service engineers are available for technical support, and a global network of supply centers ensures rapid delivery of parts. Leading Technologies Assure Continuous Improvement in Operational Efficiency. OnPulse allows chipmakers to take advantage of Cymer's leadership in light source technology over a multiyear period. From the dual chamber platform to Ring Technology to the Gas Lifetime eXtension (GLX) Control System, Cymer continues to introduce breakthrough innovations that increase availability throughput, and wafer output while reducing costs. OnPulse combines these productivity benefits with the financial security of all-inclusive pricing to offer chipmakers immediate benefits, year after year. Systematic Risk Control Ensures Predictable Running Costs. Light source maintenance is a time and knowledge intensive activity requiring significant expenditures. OnPulse takes a collaborative approach that reduces the cost uncertainty and overall responsibility of laser service, allowing businesses to optimally allocate their operational expense. Cymer engineers and analysts work closely with the chipmaker to determine yearly pulse use, consumable and non-consumable costs, labor requirements, performance criteria and the desired level of service. With OnPulse, chipmakers secure a comprehensive, long-term agreement offering stable and predictable running costs, fewer transactions, and operational improvements each year. ![]() Gain a Competitive Advantage. OnPulse enables chipmakers to continually achieve two fundamental objectives: improving productivity and reducing costs. Because Cymer takes responsibility for maintaining laser health based on a predetermined, fixed-price contract, chipmakers are able to focus on their core business and meet cost goals year after year. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . To learn more about how OnPulse can help your business, please contact your Cymer Account Manager. |